OrderCup provides various forms of support. In general, there are two forms of support – Standard support (Help, Knowledgebase, EMail, Web Support) which is free, and Premium support (additionally Telephone Support and Priority Email Response) which requires a monthly subscription. We encourage you to utilize free support, but if your needs dictate that you have live access to a support professional at OrderCup, you can purchase a paid support plan. To see pricing for paid support plan please click here
Web: Click the Support link within OrderCup
Phone: (949) 709-2888 Option 3
OrderCup has an integrated knowledgebase that is part of its web-based support system. The Knowledgebase has articles that cover common operations, trouble shooting tips, frequently asked questions and more.
You can access the Knowledge-base from the Solutions Tab within our Support site.