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Features

OrderCup provides a comprehensive set of features to streamline and automate your ecommerce order fulfillment and shipping. We make shipping easy and efficient, whether you are a new seller shipping a few orders a day or an established business shipping hundred of orders a day. And most importantly, since shipping is a major expense in ecommerce, we are focused on saving you money throughout the shipping and fulfillment process - the best discounted rates for domestic and international shipping, discounted insurance, free global address verification and free pickups and supplies where available.

Global Perspective

Global Shipping

OrderCup has been on the forefront global shipping from early days, by providing a solution that can be used by merchants around the world. While we started in the US, we were the first to support Canada Post shipping for Canadian merchants. We also support shipping with our core carriers of UPS, FedEx and DHL from many global origins and continue to expand our list of shipping carrier integrations with many regional carriers across Europe, Asia and Australia, many with built-in shipping discounts.

Multichannel Shipping Plugin

Multi-channel, Multi-carrier

OrderCup integrates with he leading marketplaces and shopping carts - Amazon, eBay, Etsy, Shopify, Magento, Bigcommerce, Woocommerce and many others. For a full list of our integrations, click here. We provide full bi-directional integration and also order sync at the point of shipping to ensure the latest status and information. For platforms that we do not integrate with, we support importing orders via a CSV file. We integrate with leading shipping carriers in North America and Europe - USPS, FedEx, UPS, DHL and Canada Post, Purolator and UK Mail, and our carrier integrations with UPS, DHL and FedEx work across many global origins. We continue to expand our carrier integrations globally - see the full list here.

Ecommerce Plugin Key Features

Discounted Shipping

We realize that shipping is a major expense for ecommerce merchants and work hard to reduce your shipping costs, whether you are a small or large shipper. With built-in shipping discounts with USPS, DHL, UK Mail, DX and others, discounted shipping insurance, free global address verification, ease of filing claims, free pickups and supplies, we’ve got you covered. We provide the lowest rates across multiple global carriers and you can always use your own carrier accounts with your its negotiated rates.

Ecommerce Fulfilment Automation Rule

Shipping Automation

We support a host of automation features - defaults, pre-defined package types, shipping profiles for your shipping methods, sophisticated filtering to categorize order and shipping rules to automate order processing and insurance rules to decide which orders to insure for how much. These automation features allow you to ship your orders easily and efficiently whether you ship your orders one at a time or in batch.

Returns Management

Making returns easy is the key to attracting more online buyers. OrderCup streamlines the returns process for merchants by supporting both on demand return labels via email, or auto-return labels that are generated along with outbound labels to include in the shipment.

OrderCup Hardware Support

Hardware Support

OrderCup supports the leading hardware devices - printers, scales and scanners. We support direct printing of labels, customs forms and packing slips to most thermal and laser or inkjet printers. You can also auto-detect and configure leading USB scales on PCs and Macs to automatically weigh your packages and utilize scanners to retrieve and ship your orders from bar-coded invoices.

KF Customer Support

Support and Availability

We are committed to the success of our merchants and go above and beyond to help address their issues. We are consistently rated as having the best-in-class support, but don’t take our word for it  just read our reviews. You can access our support via multiple channels including our Integrated knowledgebase, email, tickets, chat or phone or community forums and we monitor our support for emergencies 24x7. Couple this with our  enterprise-class 99.5%+ system availability, and you it is easy to see why OrderCup is the shipping platform of choice for leading ecommerce merchants.

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